Friday, February 10, 2006

Chapter 15 Review

Some of these statements are either True or False.
1. The manager's role is to closely direct and supervise teams that are working on solving problems requiring innovation.

2. The creation and development of new products is known as innovation.

3. All teams are groups and all groups are teams.

4. Cross-functional teams are an example of formal work groups.

5. The subordinates who report to the same manager make up a command group.

6. Groups which managers form to achieve organizational goals are known as formal groups.

7. Informal groups of workers who socialize with one another on the job are known as friendship groups.

8. When group members strive to agree instead of trying to make an accurate assessment of the situation, this is known as groupthink.

9. A research and development (R&D) team at ABC Company is composed of managers from engineering, marketing, and production, as well as members of the R&D department. This is an example of which type of group?

10. When a member of the group fails to act consistently with a group norm, what has occurred?

11. When the work of the group is very dependent of the work performed by other group members, this is known as pooled task interdependence.

12. For which of the following do group members typically develop norms?

13. When the members of a group are reciprocally interdependent, managers should focus their rewards on the basis of individual performance rather than group performance.

14. When the members of a group must perform their tasks in a specific order, this is known as:

15. In groups with pooled interdependence, motivation is highest when managers reward group members for their group performance rather than their individual performance.

16. According to research findings, when group cohesiveness is __________, the members of the group strongly __________ their group membership and have a __________ desire to remain a member of the group.

17. The degree to which members of a group are attracted to the group is called group cohesiveness.

18. According to research findings, when group cohesiveness is __________, the members of the group strongly __________ their group membership and have a _________ desire to remain a member of the group.

19. For organizational effectiveness, the best level of cohesiveness in groups is:

20. A member of a task force does not do much work related to the goals of the task force. This member is confident that the other members of the task force "will take up the slack." This group member is exhibiting:

21. An important committee has a member who frequently misses meetings without a good business reason. It is possible that this group member is acting out:

22. The tendency of group members to exert less effort when they work in groups than they would exert if they were acting alone is known as:

23. Which of the following is a benefit that a manager could apply to group members when their group performs at a high level?

24. The tendency of workers to put forth less effort when they are in a group than when they are alone is known as social loafing.

25. According to a recent research study, approximately what percentage of organizations which use "self-managed work teams" base the pay of work team members, at least in part, on the team's performance level?

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